Frequently Asked Questions
How are your services priced?
All services are charged either a subscription, commission or a combination depending on the options selected.
How are we billed?
Subscriptions are billed 1st of the month by default.
Is there a yearly discount rate for subscriptions?
Yes, subscription rates are determined by either yearly or monthly commitment and commission rate selection.
WaveOutbound versus WaveOutreach?
WaveOutbound provides dedicated, managed MDRs (Market Development Representatives) at a flat monthly rate that report to the Marketing Department. WaveOutreach provides dedicated, managed, SDRs (Sales Development Representatives) at a flat monthly fee plus commission that report to the Sales Department. These reps are located at our facility, equipped with computers, headsets, software and managed by Wave Representatives.
What is your commission rate?
Our commission percentage depends on the monthly rate selected. This allows each customer to choose a pricing model that works best for their company.
What results can I expect?
Our SDR/MDR managed service provides dedicated, hired personnel versus hiring entry level positions in-house. The idea is to increase your engagement while lowering your overhead per team member, resulting in the better margins sale.
What areas do you cover?
Our services are available in the United States, Canada, Australia and New Zealand.
Is there a minimum contract term?
No. We offer both month-to-month and annual subscriptions with different pricing tiers since our services require us to hire personnel, purchase yearly software licenses, maintain and acquire equipment and so forth.
Is this a lead generation / appointment setting service?
No, all services provide either shared or dedicated resources to help our clients hit their revenue targets.
What about project overlap?
Since these are embedded teams, dedicated to your sales and marketing initiatives, we experience zero channel conflict.